I don’t really know that myself. I just don’t want typical books about ingratiation or manipulation, but advice on how to communicate better and more attentive, for example by paying more attention to not offering solutions directly, but listening first, not judging, also including facial expressions and gestures, respectfully but resolutely addressing other people’s misbehavior, and so on.
I don’t really know that myself. I just don’t want typical books about ingratiation or manipulation, but advice on how to communicate better and more attentive, for example by paying more attention to not offering solutions directly, but listening first, not judging, also including facial expressions and gestures, respectfully but resolutely addressing other people’s misbehavior, and so on.